Consumer Complaint Detail

DODGE / DURANGO / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005008699 Incident Date: Feb, 21 2005
Consumer's City: FRANKLIN Consumer's State: TN
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: DURANGO Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Suspension:front:control arm:lower ball joint
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B4HS28Y6WF Date added to File: May, 23 2021
Date Complaint Received: Feb, 21 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 06 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Knocking in the front of the vehicle causing the truck to become out of alignment. i brought it in to have it checked and they said that i need to have the ball joints to be replaced and that there was a recall on this vehicle for this exact situation. i brought it to alexander dodge in franklin, tn and they said that the defect does not apply to my vehicle because of the year, which i find it hard to believe that the recall only applies to 1999 and after when my vehicle is a 98 and i find it hatrd to believe that the same problem did not occur to a vehicle made the previous year unless they had changed manufacturers in between. *ak