Consumer Complaint Detail

DODGE / CARAVAN / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005008919 Incident Date: Feb, 16 2005
Consumer's City: LITTLE ROCK Consumer's State: AR
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: CARAVAN Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Electrical system:12v/24v/48v battery:cables
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2B4GP253XYR Date added to File: May, 23 2021
Date Complaint Received: Feb, 23 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 01 2000
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Sept. 7, 2001, the battery in my one year old dodge caravan died. i asked that the cause of the failure be investigated. i was blown off. april 29, 2003, the second battery died. i was out of warranty at this time and again i asked that this issue be investigated. nothing was done. each time before the battery died, the alarm system on my car would act flakey. when this started happening again, i asked landers chrysler to look at it. they found nothing. a few weeks later, i was driving down a hill with a curve when the engine died without warning. i lost my power steering and brakes and nearly hit a mail box. i was able to start my car and continued but nearly hit a car in the middle of the turn when it happened again because i was not able to turn sharp enough. i was lucky in both cases that i did not hit anything or any one. landers eventually located the problem, a faulty evs module. i contacted chrysler but they have refused to repair the faulty equipment because i now have 63,800 miles on my car even though evidence indicates the problem existed when i bought the vehicle. landers told me i could disable the device by pushing a button on the dash that deactivates the anti-theft device. i was lucky that i did not have an accident, certainly the potential was there. i did a search on some auto forums and found several people who describe very similar problems to mine and others who complain about suddenly stalling. i have no idea how widespread this problem is. i do know that it took some time to determine the problem with my car. i think this matter should be investigated because anytime a driver loses control because they can not steer or stop, other drivers, property and pedestrians are in damages. *nm