Consumer Complaint Detail
MERCURY / MOUNTAINEER / 2001
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005009277 | Incident Date: Feb, 24 2005 |
| Consumer's City: DILLON | Consumer's State: MT |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: MOUNTAINEER | Model Year: 2001 |
| Vehicle Involved in a Crash: No | Component's Description: Suspension:rear:springs:leaf spring assembly |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 4M2DU86P51U | Date added to File: May, 23 2021 |
| Date Complaint Received: Mar, 01 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jan, 27 2005 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Dealer installed ford towing hitch and wiring assembly. i noticed that the driver's rear side of the vehicle was significantly lower than the passenger's rear side of the vehicle. the service writer indicated that the driver's rear leaf spring was sagging , and that this was common for this era of explorers/mountaineers. he indicated that it was safe to tow as-is and that it was not necessary to replace the spring. when at a body shop this week i showed it to the manager who said that the problem was common to explorers/mountaineers of the era and he recommended having ford replace the spring under recall or customer service/technical bulletin, if there was one. i called ford 800 number. they indicated that there was no defect or recall issue.*ak |