Consumer Complaint Detail

SATURN / VUE / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005009281 Incident Date: Feb, 28 2005
Consumer's City: WALKER Consumer's State: MI
Vehicle Transmission Type: Manufacturers Name: General Motors, LLC
Model Name: VUE Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Suspension:front
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5GZCZ53B03S Date added to File: May, 23 2021
Date Complaint Received: Mar, 01 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 15 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: We took our vue in for the recent recall requiring replacement of rear lateral link assemblies. we had a "clunking" noise in the front and were told the front link assemblies, front stabilizer shaft and front mount assembly and strut upper bearing needed to also be replaced. we had to pay for this. car is only 2 years old but has 48,000 miles on it so it is off warranty. we were told the damage was not due to driving (i.e. hitting a bump, railroad track, etc) but it was "because the parts just were corroded. probably from road salt" by the service rep (jesse scott, saturn of grand rapids, mi). could there be a connection with the recall for the rear suspension and the additional damage to the front suspension? again, the car will not even be 2 years old until may, 2005.*ak