Consumer Complaint Detail

FORD / RANGER / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005009300 Incident Date: Feb, 11 2005
Consumer's City: LINCOLN Consumer's State: NE
Vehicle Transmission Type: MAN Manufacturers Name: Ford Motor Company
Model Name: RANGER Model Year: 2003
Vehicle Involved in a Crash: Yes Component's Description: Steering
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FTYR10D73P Date added to File: May, 23 2021
Date Complaint Received: Mar, 02 2005 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Feb, 18 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2003 ford ranger [xxx] i was driving home from work at night. it was raining lightly. i was driving between 30 and 35 mph. i hit a pothole with my left front wheel. i lost control of my vehicle and was not able to regain control. after swerving back and forth a few times my vehicle struck a light pole and stopped. *jb the police officer, my coworker who stopped to see if i was ok and i were able to locate the pothole. it was big but not huge, maybe 16" in diameter and 6 to 7 inches deep at its deepest point. the repair shop called me a few days later and reported that the impact with the pothole had broken the rack and pinion steering system on my vehicle. my insurance company agreed to pay for repairs estimated at $7591. the repair shop has begun work. they were not able to retain the steering box because ford needed it as a core. i contacted ford. they only replied that they are very busy and will get back to me. it has been more than two weeks. *js information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)