Consumer Complaint Detail

KIA / SEDONA / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005009435 Incident Date: Mar, 01 2005
Consumer's City: RALEIGH Consumer's State: NC
Vehicle Transmission Type: Manufacturers Name: Kia Motors America
Model Name: SEDONA Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Suspension:front:macpherson strut
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: KNDUP131936 Date added to File: May, 23 2021
Date Complaint Received: Mar, 04 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 07 2003
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: There has been an ongoing (since dec. 2003) problem of a "thudding" noise from the front suspension. the dealer has acknowledged the noise repeatedly. the service rep states that kia motors is aware of the noise but does not have a solution. he also said that the dealership gets new '05 sedonas off the delivery trucks with the same problem! no solution has been offered other than "well, it's not going to hurt anything or break down and leave you stranded." but come on, a bumping, thudding noise from a vehichle with 20k miles.....or a brand new vehichle?!? something has got to be done to fix this .*ak