Consumer Complaint Detail

VOLVO / VN / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005009488 Incident Date: Jan, 22 2005
Consumer's City: CEDAR HILL Consumer's State: TX
Vehicle Transmission Type: MAN Manufacturers Name: Volvo Trucks North America
Model Name: VN Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Suspension:front:hub
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4V4NC9TJ23N Date added to File: May, 23 2021
Date Complaint Received: Mar, 05 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 09 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The bearings in the integral hub/bearing on the right front wheel (steering axle) failed at 247,000 miles. this is a unit designed to last the life of the vehicle, and there is no maintenance possible. this was a very low mileage for such a failure. no accident or injuries were caused by the failure because it was noticed before that could happen, but such a failure could cause a catastrophic accident. we paid approximately $625 for parts, labor, and shipping for a new part. the dealership removed an identical hub from a new truck on the lot and replaced our hub. i doubt they kept the old hub, although they might have. this was at the volvo dealership in vinton, tx, i-10 exit 2 in texas.*ak