Consumer Complaint Detail

MINI / COOPER S / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005009530 Incident Date: Mar, 04 2005
Consumer's City: SARATOGA Consumer's State: CA
Vehicle Transmission Type: MAN Manufacturers Name: BMW of North America, LLC
Model Name: COOPER S Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Visibility:windshield
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WMWRE33404T Date added to File: May, 23 2021
Date Complaint Received: Mar, 06 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 10 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On march 5, 2005, a 2 inch x 2 inch l shaped crack was first developed at the mid bottom section of the windshield of my 2004 mini cooper s. the short arm of the l originated from the bottom of the windshield. on the next day, after parking inside my garage overnight, the long arm of the l propagated another 2 inches. today, while driving, the crack further extended another 1/4 inch. the problem is that the crack started with no obvious reasons. the only sensible explanation is due to design of the body struture or defect from mini coopers, and subsequently causes stress to the windshield. it does not take long to learn from the internet message board that many similar complaints or recurring incidents were also reported. one of the message board participant who installs windshield for car suggested us to file a complaint at this site because windshield problem can be fatal because of the followings: 1. act as a support for the roof. 2. act as a barrier to prevent passenger from ejecting of the car.. cause airbag malfunctioned.*ak i strongly urge the nhtsa to investigate this problem immediately.