| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005009557 | Incident Date: Feb, 28 2005 |
| Consumer's City: LAWRENCEVILLE | Consumer's State: GA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: ESCAPE | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Service brakes, hydraulic:foundation components:disc:rotor |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1FMYU02154K | Date added to File: May, 23 2021 |
| Date Complaint Received: Mar, 06 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jan, 08 2004 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: As my 2004 ford escape turned 25,000 miles, the brake light came on. i took it to my local brake shop, and they advised me that the front brake rotors were warped and had to be replaced as well as the brake pads. the brake fluid was also very low. the brake shop manager stated that it is extremely unusual for rotors to be replaced at 25,000 miles. upon investigating other similar claims on various websites, it appears that ford motor co. had many complaints on various models for the identical problem. according to one complaint website, ford motor co. was subject to a class action by ford consumers in 2003 regarding the replacement of warped rotors on their vehicles and other brake issues. i'd contacted my dealership, and the assistant service manager told me that if the brake problem occured within the 12 month/12,000 mile period, it would be covered; otherwise, it was my financial problem. since ford motor co.has been aware of the inferior brake problem and continues to install the inferior rotors on their new vehicles, why should the consumer continue to have to pay for replacements every year or 25,000 miles? according to the brake specialists, rotors generally are replaced between 60,000 - 85,000 miles, and not 25,000, unless there is a defect in product.*ak |
