Consumer Complaint Detail

BUICK / RENDEZVOUS / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 005009645 Incident Date: Mar, 07 2005
Consumer's City: BRIGHTON Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: RENDEZVOUS Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Visibility:defroster/defogger/hvac system:heater core
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: 3G5DB03E23S Date added to File: May, 23 2021
Date Complaint Received: Mar, 07 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: When set to heat on vent, heat does not flow like it does when it is blowing cold air. when the heater is put in bi-level position it becomes extremely loud and sounds like the air cant get out when put in heat setting. when it is extremely cold the car does not heat properly. have had this problem looked at 3 separate times, 1st incident told that this was normal, second said they "fixed" it after a meltdown (smelled plastic burning) in the heater controls, now saying there was a tsb related to this problem that they were not aware of and will follow it accordingly. if not, we are seeking help via lemon laws.*ak