Consumer Complaint Detail

TOYOTA / LAND CRUISER / 1988

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005011024 Incident Date: Mar, 08 2005
Consumer's City: KEAAU Consumer's State: HI
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: LAND CRUISER Model Year: 1988
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline:storage:tank assembly
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JT3FJ62G0J0 Date added to File: May, 23 2021
Date Complaint Received: Mar, 09 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 28 2005
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have a 1988 toyota landcruiser. there is a special service campaign (m01) nhtsa campaign #91v110000 that directs the dealer to replace the original gas tank with one with a new and improved design. i spoke to my dealer about this and they reffered me to servco pacific which is the toyota distributor for my area. i spoke with a man named fred kitajima whom is the customer service manager for servco. he told me that a check of my vin number [xxx] showed that the replacement had already been done on 05/29/1992, and that i was not eligible for any further service. he went on to say that servco puts a ten - year cap on sscs, so even if the fuel tank had not been replaced, they would not do it anyway. my vehicle has a very strong odor of fuel in the cab, so i took it to the dealer to track down the source of the smell. the technician said that i have a faulty "vapor control valve" which they are going to replace. i asked the technician what the part number was on the fuel tank that is now on my vehicle and he gave me the following #: [xxx]. i checked ssc m01 and it reads that the fuel tank is supposed to be replaced with part #: [xxx]. i feel that my fuel tank has not been replaced as stated by servco pacific and that they, servco pacific, is either negligent or mistaken. *ak *js information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)