Consumer Complaint Detail

DODGE / DURANGO / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005011054 Incident Date: Feb, 09 2005
Consumer's City: JACKSONVILLE Consumer's State: AR
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: DURANGO Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Steering:column
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B4HS28Y1WF Date added to File: May, 23 2021
Date Complaint Received: Mar, 09 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 24 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: There are popping and clicking sounds coming from my steering column and there is too much play in the steering. i brought it to my local dealer and they said it needed to be replaced. with only 55,000 miles on my vehicle chrysler said they would not replace the steering column. the steering shouldn't have these problems with such low mileage. there is no preventative maintenance available for steering so i don't see how this problem could have been avoided. i will continue to pressure chrysler to do the right thing, which is to take care of their customers and the defective parts on the vehicles they've sold.*ak