Consumer Complaint Detail
FORD / EXPEDITION / 1998
0 Injured
0 Death
Yes Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005011136 | Incident Date: Mar, 02 2005 |
| Consumer's City: GURLEY | Consumer's State: AL |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: EXPEDITION | Model Year: 1998 |
| Vehicle Involved in a Crash: No | Component's Description: Electrical system |
| Vehicle Involved in a Fire: Yes | Persons Injured: 0 |
| Vehicle's VIN#: 1FMRU1765WL | Date added to File: May, 23 2021 |
| Date Complaint Received: Mar, 10 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Sep, 09 2000 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I arrived at home and parked vehicle in garage ~5:15pm. my wife walked on the treadmill (which is in the garage) from 7:15 ? 7:45pm and did not smell or notice anything unusual. at 10:00 pm i looked through garage door to make sure lights were out and garage doors shut. i noticed a small red light below the truck. after further investigation, i found it was a flame. i came back in the house told my wife to notify the fire dept. i used a hose and fire extinguishers to exhaust flame as the fire dept. arrived. the heat was so intense it melted the garage light lens above the vehicle. the vehicle would not go into neutral due to damage, so i used my neighbor?s truck to pull the vehicle out of the garage. it appears to have been the defective cruise switch according to a fire investigator. the damage to the vehicle is obvious i can email photos (except i did not photo damaged windshield). we also have smoke damage to our garage. i have filed a complaint with ford originally they told me it would be 5 days until they contact me, now they say it could be 10 days. i asked them to expedite, since i am currently without a vehicle. ford has not done anything at this point to review or resolve the issue.*ak |