Consumer Complaint Detail

FORD / FOCUS / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005011240 Incident Date: Mar, 12 2005
Consumer's City: WESTBROOK Consumer's State: ME
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: FOCUS Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Visibility:windshield wiper/washer:motor
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAFP34Z24W Date added to File: May, 23 2021
Date Complaint Received: Mar, 12 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 29 2004
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Windshield wiper motor goes if it gets clogged up with a small amount of snow. the way the car is designed when you brush the car off from snow, some of it lodges into area that is hard to get the snow out of, when wipers are turned on the motor does not work. had this replaced approx 4 or 5 months ago, and now it has happened again. i was told by the ford service dept this has happened to other focus owners. i have owned many different cars of varying makes and models and this is the first time i have ever had this problem, it is definately a design flaw. some type of guard needs to be installed to protect it from snow and ice.*ak