Consumer Complaint Detail

DODGE / RAM 1500 / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005011391 Incident Date: Mar, 14 2005
Consumer's City: SHEPHERD Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 1500 Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B7HF16Z3WS Date added to File: May, 23 2021
Date Complaint Received: Mar, 14 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 11 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Transmission no longer has reverse. this was repaired once at dealership in february 04 at cost of $2135.41. now, to rebuild for same problem 13 months and 22k miles later is $3064.47 at same dealer. they blame increase in cost of parts. contacted dodge consumer help line and was told that there was nothing they could do due to 12/12 warranty expired. they blamed increase cost on increased labor rate at dealership. both suggest remanufactured transmission at cost of $3857.95. called local transmisison repair shops and was quoted $1100 - $1700 for same repair, and both offer same or better warranty. second shop told me what my problem was by just knowing year and make of my truck. there is a manufacturer's problem with this transmission !!!!!!!!!*ak