Consumer Complaint Detail

VOLKSWAGEN / JETTA / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005011450 Incident Date: Feb, 18 2005
Consumer's City: NEW BERLIN Consumer's State: WI
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: JETTA Model Year: 2004
Vehicle Involved in a Crash: Yes Component's Description: Air bags:frontal
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3VWSK69M04M Date added to File: May, 23 2021
Date Complaint Received: Mar, 15 2005 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Jul, 19 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My wife was involved in an accident with her 2004 vw jetta. she rear ended the vehicle in front of her at about 15 mph, causing about $7000 of damage to the front of the jetta. there were no injuries.*ak the jetta hit the car in front of her squarely, and partially slid under the car that was hit. as a result of the collision, the passenger airbag deployed, but the driver air bag did not deploy. there was no passenger in the vehicle. the police officer at the scene noted that only the one airbag deployed, and suggested that that situation needed to be looked at. the car was repaired by a vw body shop, and i requested that the air bag system be checked out completely, since only the passenger bag deployed in the accident. i was told that the drivers seat belt tensioner was activated and needed to be replaced, but that it was "normal" for only one airbag to be activated. i found this explanation questionable, and would like to know if this is correct, since i'm concerned that only one airbag deployed, which would have been a potential serious defect should the accident have been more severe. the local vw dealer has said that the entire system has been checked out, and that with all the various sensors utilized, only one airbag can deploy in an accident such as this. is this correct? thank you.