Consumer Complaint Detail

GMC / SIERRA / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005011453 Incident Date: Mar, 11 2005
Consumer's City: ORLANDO Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SIERRA Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Steering:hydraulic power assist:pump
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GTEC19V8YZ Date added to File: May, 23 2021
Date Complaint Received: Mar, 15 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 16 2001
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Took the truck into a local goodyear store to have a whining noise diagnosed. the technician could not hear the noise and turned the wheel in one direction. when he tried to turn it back, it would not turn. he proceeded to replace the power steering pump and advised us that the shaft on the power steering pump had just snapped or broken. the power steering pump was replaced, and we retained the old power steering pump. i had heard about a recall for a similar issue and called a gm dealership to inquire into the recall. i was advised that gm had issued a recall for the year, make, and model of our truck for the exact problem we had experienced, but that our particular truck (when it was looked up by vin number) was not included in the recall. it sounds like the recall needs to be expanded to include additional trucks.*ak