Consumer Complaint Detail

ACURA / RL / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005011467 Incident Date: Feb, 24 2005
Consumer's City: ROANOKE Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: RL Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Air bags:side/window
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JH4KA9650XC Date added to File: May, 23 2021
Date Complaint Received: Mar, 15 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 17 1998
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The srs indicator comes on and stays on when a cell phone or laptop is used inside the vehicle. this hinders the proper operation of the air bags which could result in a needless death to the passenger. the light can only be reset by the dealer which cost $84.00 per hour. after some investigation on the web, it appears that this is not only a problem in the acura rls but also a problem with all acura vehicles (rl, tl, tl-s, rsx and the mdx). there should have been engineering considerations which would have shielded the opds sensors from everyday interferences from laptops and cell phones radio frequencies. please give this matter some attention by contacting the acura corporation and asking for an explanation of what action they intend to take to correct this engineering defect. as with most major corporations, the average consumer has no way of contacting them directly. thanks for your consideration and i look forward to hearing from you. *ak