Consumer Complaint Detail

VOLKSWAGEN / PASSAT / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005011569 Incident Date: Jan, 26 2005
Consumer's City: PORTSMOUTH Consumer's State: NH
Vehicle Transmission Type: MAN Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: PASSAT Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Visibility:defroster/defogger/hvac system:heater core
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WVWEE83A3VB Date added to File: May, 23 2021
Date Complaint Received: Mar, 16 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 25 1999
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Heater core failure - heater core failed catastrophically, dumping hot coolant in the drivers side foot well, and obscuring visibility by rapidly steaming up all windows.*ak upon request, vwoa replaced the heater core and covered parts/labor 100% as a good will gesture. this should be a formal recall as the heater core in this vehicle is the same part (same part number, manufacturer, etc...) that was the subject of formal recalls in the late 1980's and early 1990's golf/jetta/corrado/passat chassis.