Consumer Complaint Detail

CHRYSLER / SEBRING CONVERTIBLE / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005011794 Incident Date: Mar, 15 2005
Consumer's City: BEDFORD Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: SEBRING CONVERTIBLE Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control:cables
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3C3EL55H0VT Date added to File: May, 23 2021
Date Complaint Received: Mar, 20 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Driver & vehicle leaving toll plaza on the dallas north tollway, headed south towards i-635, about 6 pm on incident date. driver accelerated out of the toll booth, up to about 40-45 mph, and felt a surge in acceleration. attempted to reduce speed by taking foot from the gas pedal, but there was no reduction in speed. applied brake, but still no reduction in speed. pulled hand brake, no reduction. the accelerator seemed to be stuck or hung up. finally thought to shift into neutral, and at some point the accelerator finally "let go." was able to exit from the tollway. on 635 access road, attempted acceleration again, and again the accelerator seemed to "stick" at about 15 mph. backed off, and made way slowly to a nissan automotive dealership off 635 in north dallas. there, a service rep looked under the hood and observed the accelerator cable was badly frayed. as the car was unsafe to drive further, called for a tow and had car towed to chrysler dealer in grapevine, tx. the failure of the vehicle to decellerate on a busy and fast-moving tollway at rush hour could have been catatrophic, but due to luck or grace, there was no collision. however, the driver suffered mental and physical anguish, stress, and frank terror during the event. this car had been subject to a recall issued in august 2002, and had been repaired for the defect at the dealer in grapevine. however, the accelerator cable failed anyway. the logical conclusion is that the defect repair was also faulty, or the defect was not repaired properly. other systems in the vehicle were most likely impacted: brakes and transmission.*ak