Consumer Complaint Detail
CHRYSLER / TOWN AND COUNTRY / 2002
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005011877 | Incident Date: Feb, 21 2005 |
| Consumer's City: CEDAR RAPIDS | Consumer's State: IA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: TOWN AND COUNTRY | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Air bags:frontal:sensor/control module |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 23 2021 |
| Date Complaint Received: Mar, 21 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Dec, 12 2004 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I have a 2002 chrysler town and country that has an air bag warning light that illuminates intermittently. upon researching this issue i learned that there had been a recall on several of these vehicles in 2002 to address an issue with a clockspring. this issue causes integral safety features, such as the horn and air bag, to fail on occasion. i first contacted my local dealer who informed me that my vin did not come up as being eligible for the recall. i contacted chrysler directly and got the same answer. the issue may not come up on a vin search, but it certainly does impact my vehicle. i have tried to obtain authorization to have the clockspring replaced at chrysler's expense, to no avail. as this is a potential safety hazard, i would like to see the matter investigated.*ak |