Consumer Complaint Detail

TOYOTA / HIGHLANDER / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005011966 Incident Date: Mar, 16 2005
Consumer's City: DENVER Consumer's State: CO
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: HIGHLANDER Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Electronic stability control:automatic (asc)
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JTEEP21AX40 Date added to File: May, 23 2021
Date Complaint Received: Mar, 22 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 09 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On 3/17/05 i drove my toyota 2004 highlander, 2,025 mileage, onto a main street at about 5 mph. a beeping sounded, the slip indicator light blinked slightly, and horrible crunching and clanging sounds occured underneath the front of the vehicle. it felt like the front brakes locked up. i tried to slowly resume driving several times, but the car was inoperable and the dealer sent a tow truck. they said it was a problem within the vehicle stability control system which interacts with the yaw and steering angle sensors, and the brake system. there is also suppose to be a g-sensor according to toyota's web site glossary. (the dealer never heard of the g-sensor). they said it was a bad steering angle sensor and had seen this problem several times. the sensor was replaced at the dealership and since i've only driven it a few miles, i don't know if it's okay. what if the replacement sensor is also bad? i often drive in the mountains alone, and am extremely worried about it. i am retired and bought the vehicle for safety and security, relying on toyota's expertise, or so i thought! the vsc situation is very serious and should be a recall issue. i now wish i had bought a honda pilot. *ak