Consumer Complaint Detail

MERCURY / MYSTIQUE / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005011977 Incident Date: Feb, 25 2005
Consumer's City: COON RAPIDS Consumer's State: MN
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: MYSTIQUE Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Suspension:front:springs:coil springs
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1MELM653XTK Date added to File: May, 23 2021
Date Complaint Received: Mar, 22 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 17 1998
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 1996 mercury mystique(68,000). ford motor company had what they referred to as a "program", evidently for a problem with the front springs.the program was basically a free inspection. my car was inspected in 2002 while it was in for another recall, at which time it was given a passing grade.the program expired @ 150,000 or dec. of 2004 whichever came first.in february 2005 a 6" chunck of the pass. side spring snapped off, luckily on a residential street. i heard the noise and was able to retrieve the piece from the street.on close inspection the piece did not break due to corrosion.i believe it was due to poor material quality, my concern is that this could cause tire failure at higher rates of speed resulting in possible fataliies. ford would not replace the spring.*ak