| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005012035 | Incident Date: Jan, 13 2005 |
| Consumer's City: BEND | Consumer's State: OR |
| Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
| Model Name: SUBURBAN | Model Year: 2000 |
| Vehicle Involved in a Crash: No | Component's Description: Steering:hydraulic power assist:pump |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 3GNGK26UXYG | Date added to File: May, 23 2021 |
| Date Complaint Received: Mar, 23 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jan, 10 2002 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: 2000 suburban 2500 [xxx] - loss of steering and brakes at speed. my 73 year old father was driving my 4 year old daughter to school and was rounding a corner when the steering wheel became nearly impossible to turn and the brakes barely able to stop. he went straight midway through the turn and applied the brakes as hard as he could. luckily, no cars were approaching and he eventually stopped. i had the suburban towed to the dealer and was informed that a recall was in progress for my vehicle and the parts and labor would be replaced for free. i would have to put the repair on my visa and then be reimbursed. i called gm and they said they would send the reimbursement forms. they then called on march 17th and said that my vehicle was just outside the vin recall range but was in the same year and i would not be reimbursed. my concern is that the parts that were recalled were in my vehicle but gm claims that my vehicle is not affected. here is the recall description from gm - "the hydraulic pump driveshaft can fracture in the 98,221 vehicles mentioned, which causes immediate loss of power steering assist and can result in loss of braking assist". the repair was over $600 but more importantly, many of the vehicles with the bad parts (like mine) will not be recalled and someone could easily be killed ( a pedestrian, a head on crash, etc). we're talking about catastrophic steering and brake failure at the same time! normally, i'm not too caring about this stuff and i regard it as someone elses problem but i don't want this blood on my hands if i don't do something about it. *js information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) |
