Consumer Complaint Detail

VOLKSWAGEN / GOLF / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005012052 Incident Date: Mar, 12 2005
Consumer's City: ELKRIDGE Consumer's State: MD
Vehicle Transmission Type: MAN Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: GOLF Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Air bags:side/window
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Mar, 23 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 01 2001
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The seat-mounted side airbags and side-curtain airbags for the passenger side of my car deployed with no side-impact crash. i was in a parking lot making a right turn when the above mentioned airbags deployed. luckily, there was no one in the passenger seat, so there were no injuries as a result. i took my car into a vw dealership and they ran some diagnostics on it. they claim that my car's computer registered a collision and that's why my airbags went off, though they never provided me with a copy of the results of the diagnostic. i told them there was no way my car was involved in a collision at the time the airbags deployed, or within the past year before they had deployed, and they said that i must have hit a pothole or something and that i should contact my insurance company. my insurance policy does not cover the replacement of airbags when no collision was involved, and the adjuster feels that they must have deployed as a result of faulty wiring. this incident occurred fairly recently, and i refuse to pay the $3500 for these repairs out of pocket, so they have not been replaced yet, and will not be replaced until i speak further with volkswagen.