Consumer Complaint Detail
VOLKSWAGEN / JETTA / 2003
1 Injured
0 Death
Yes Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005012092 | Incident Date: Jan, 26 2005 |
| Consumer's City: DENVER | Consumer's State: CO |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: JETTA | Model Year: 2003 |
| Vehicle Involved in a Crash: No | Component's Description: Seats:front assembly:seat heater/cooler |
| Vehicle Involved in a Fire: Yes | Persons Injured: 1 |
| Vehicle's VIN#: | Date added to File: May, 23 2021 |
| Date Complaint Received: Mar, 23 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Mar, 19 2003 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Noticed the seat wsa hotter than normal a few days before incident. i was on my way to work and i smelled burning, then noticed my leg was hurting, then noticed smoke. i pulled over and jumped out of the car. i patted out the fire/smoke with my hand. there was a burned hole through the leather in the side of my seat. there was also a small burn in my pants and on my upper leg. i immediatly called the dealer. they could take my car that day, they kept it for a day and a half and replaced the heater and cover. i was not pleased with the look of the seat, it is not tight and does not look like the passenger side. i took the car back and they said i needed to wait for the leather to get tighter. it has been two months and it is not any tighter. i am happy they fixed the seat but i would like it to look like it used to. |