Consumer Complaint Detail
GMC / YUKON DENALI / 2005
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005012163 | Incident Date: Mar, 22 2005 |
| Consumer's City: PEARL HARBOR | Consumer's State: HI |
| Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
| Model Name: YUKON DENALI | Model Year: 2005 |
| Vehicle Involved in a Crash: Yes | Component's Description: Wheels:lugs/nuts/bolts |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1GKEK63U05J | Date added to File: May, 23 2021 |
| Date Complaint Received: Mar, 24 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: Yes | Purchase Date: Mar, 04 2004 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: On 23 march 2005 at 6:30am, i was driving my 2005 yukon denali in a 15mph school zone on a military post when my driver's side rear tire came off. when i skidded to the side of the road and got out, i noticed that one of the lugs was broken off. this was the cause of my wheel coming off. i was only driving between 10-15mph. i was the only one in the vehicle and there were no injuries. when the tire came off the vehicle, 2 cars in oncoming traffic had to swirve to miss it. when i called the dealership (cutter dodge/gmc in waipahu, hi) the finance manager told me to call the service department. i purchased my vehicle on 05 march 2005 as a demo. i haven't had the vehicle for even 3 weeks. when i talked with my insurance company on the phone, they told me to check with the service department to see if it was covered under warranty since it was a new vehicle. when i towed the vehicle to the service department, they told me it would take like an hour to do an assessment on everything to see how the problem occurred. if i was on the highway going 55mph, i could have lost my life!!! the service manager after 2 hours said that i would be granted a rental car for the day, and they would have to do an investigation. today, 24 march 2005 when i went to the service station, they told me that they would take care of all the damages that were caused to the rotor/body/axel or shaft. they extended my rental until monday. at this moment, i do not feel safe in this vehicle. i paid over $53,000 for this vehicle. i want another vehicle. they can have this vehicle back and get me another one just like it!!!! i will do whatever it takes to get another vehicle. either i will go to the better business bureau, gmc, or the local news. just like i said, i do not feel safe driving in this vehicle!!!!!!!*ak |