Consumer Complaint Detail
FORD / CROWN VICTORIA / 1997
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005012281 | Incident Date: Mar, 21 2005 |
| Consumer's City: CINCINNATI | Consumer's State: OH |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: CROWN VICTORIA | Model Year: 1997 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:engine |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2FALP73W4VX | Date added to File: May, 23 2021 |
| Date Complaint Received: Mar, 25 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Nov, 28 2003 |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: The following is a well known and well documented design crown victoria 4.6 engine failure, which ford has ignored and claimed it is "investigating" for the ordinary consumer, while providing extended warranties for police cars and taxis. obviously, they don't want to lose this fleet market. there have even been news stories on this via nbc. the failure relates to a plastic intake manifold cracking prematurely, causing complete loss of coolant fluids, extreme consequent engine overheating, and resultant catastrophic engine failure. they sell the replacement and re-engineered part for nearly 600 dollars and charge almost 500 dollars additional to install it. this is a non-moving part which should not fail under normal use! there is even an entire aftermarket business making these parts as a replacement for less money...although i suspect most folks just pay ford to do the repair. queries to dealers meet with a reiteration of the above information and a kind "sorry, it's not covered" reply. i believe this is a case of fraud and misrepresentation of fitness, as opposed to the normal risks of wear and tear...their policy regarding lucrative fleet extended repairs speaks to this, in my opinion. this is a safety hazard defect due to engine stalling and power assist loss.*ak |