Consumer Complaint Detail

FORD / EXPEDITION / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005012287 Incident Date: Mar, 09 2005
Consumer's City: CENTERVILLE Consumer's State: UT
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPEDITION Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Steering:linkages
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMRU18W9WL Date added to File: May, 23 2021
Date Complaint Received: Mar, 25 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 13 2001
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have noticed a large increase in amount of sway when steering at higher speeds. i went to change my oil and found that one of the linkages from the stablizer arm to the axles? (sides where the wheel is connected) had snapped and the other one was missing. i contacted two different ford dealers, one acknowledged that they had seen that problem several times and the other one said they had never seen or heard of it. they wanted $75.00 for just the parts (linkages), which i paid considering the safety issue. i am a mechanical engineer and when you have bolts snapping like that it appears to be bad engineering or faulty parts. also when you consider these vehicles have had a rolling issue in the past (although attributed to the tires), i thought this would definitly warrant a recall investigation (there have been other documented cases on your site of this problem also). i replaced the parts: two (2) xl3z-5495aa studs, two (2) f65z-5c491-bc nut & washers, two (2) f65z-5k483-cc links. i have kept the one stud that had snapped showing the break. it did not snap on the threaded end.*ak