Consumer Complaint Detail

VOLKSWAGEN / JETTA / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 005012329 Incident Date: Mar, 01 2005
Consumer's City: LAWRENCEBURG Consumer's State: KY
Vehicle Transmission Type: MAN Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: JETTA Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Seats:front assembly:seat heater/cooler
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: WVWSR61J64W Date added to File: May, 23 2021
Date Complaint Received: Mar, 26 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2004 vw jetta wagon, tdi: velour heated turned on, after driving less than 1/2 mile,heated seat burned approx 1" hole from the inside out. smoke, flames observed. seat turned off to contain fire. car taken to vw dealer to assess. parts on back order. waiting for parts to be available. should be factory recall because of concern of other heated seat possible malfunction and potentially a life threatening situation if occurred at high speeds.