Consumer Complaint Detail

KIA / RIO / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005013657 Incident Date: Feb, 20 2005
Consumer's City: WILMER Consumer's State: AL
Vehicle Transmission Type: Manufacturers Name: Kia Motors America
Model Name: RIO Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: KNADC123526 Date added to File: May, 23 2021
Date Complaint Received: Mar, 27 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have a 2002 kia rio with approx. 51,000 miles. the car suddenly broke down and would not start. i had the car towed to the dealership who told me the engine had seized due to sludge in the oil system. i provided kia with all the oil maintenance receipts every 3000 miles. kia's response was that the oil was not maintained properly and the maintenance records were fake. basically, they say that i and a certified mechanic (owner of a auto and towing shop) are liars. kia will not pay for the engine repair and i cannot afford to fix a problem that was caused by an engine malfunction (oil and receipts were maintained properly). it has been 1 month ago, i have no car and seriously at risk of losing my job due to this problem and kia will not reconsider any information i provide. *jb