Consumer Complaint Detail

FORD / ESCAPE / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005013685 Incident Date: Mar, 26 2005
Consumer's City: Consumer's State: MN
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: ESCAPE Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Steering: steering wheel/handle bar
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMYU04192K Date added to File: May, 23 2021
Date Complaint Received: Mar, 27 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 04 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My case is exactly similar to customer complaint odi # 10100963 as well as the recall of the 2001 escapes (recall #00v223001). my steering column started to loosen shortly after the warranty expired. the dealer (new brighton ford) fixed it once saying that it was possibly a defect in the column itself and if it loosened again that they would recommended having the steering column replaced. the dealer has now agreed to replace it but at half the cost. this seems too coincidental to be a random issue, especially given the past recall of the same problem. i don't want to pay and have it eventually be covered under a recall. thanks terry olson. *jb