Consumer Complaint Detail

MERCURY / SABLE / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005013695 Incident Date: Mar, 26 2005
Consumer's City: YORKVILLE Consumer's State: IL
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: SABLE Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Suspension:front:springs:coil springs
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1MEFM55S7YG Date added to File: May, 23 2021
Date Complaint Received: Mar, 27 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 17 2000
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Front springs where identified as a possibility of breaking and was notified by ford, the springs did break penetrating into the tire. springs where replaced by manufacturer. fortunately this happened at a low speed not causing an accident when the tire blew out from the spring entering the tire. five months later, a rear spring has broken and again was forced toward the tire, this time not penetrating it, but creating a deep gouge in the tire. car is now in dealer shop for repair and replacement of spring, strut, and tire. ford not aware of problem with rear springs so cost of repair will be at owners expense. i have requested that the ford service department return all parts to me after replacement. it was of the opinion of the service department that the car was not safe to drive until parts were ordered and replaced. concern now is the integrity of the other rear spring.*jb