Consumer Complaint Detail
DODGE / GRAND CARAVAN / 1997
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005013726 | Incident Date: Mar, 28 2005 |
| Consumer's City: GREENFIELD | Consumer's State: MA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: GRAND CARAVAN | Model Year: 1997 |
| Vehicle Involved in a Crash: No | Component's Description: Suspension:front:macpherson strut |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2B4GP4435VR | Date added to File: May, 23 2021 |
| Date Complaint Received: Mar, 28 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: May, 13 2002 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Over the past 2 years we have had to replace the struts multiple times. we have now been told that the strut mount housing that holds the strut mount plate has become oval and not round and therefore it sounds like a bad clunking noise whenever going over larger bumps....what do we do now? i am a mechanic and have no idea what to do and have been told there is nothing i can do by another auto repair. we also have had problems with the transmission shifting since basically when we bought it about 3 years ago and would liike to know if you have had problems with other 97 grand caravans. please help. we have 4 children and can not be without a van. thanks. |