Consumer Complaint Detail

DODGE / CARAVAN / 1993

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 005013749 Incident Date: Mar, 23 2005
Consumer's City: Consumer's State: 00
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: CARAVAN Model Year: 1993
Vehicle Involved in a Crash: No Component's Description: Electrical system
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Mar, 28 2005 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On thursday, march 24th, 2005 my mother backed her 1993 dodge caravan into her driveway and bumped into her fence breaking the lens on the turn signal. as it was coming into a long weekend with business shut down, she immediately went inside to contact her mechanic to have it replaced/repaired. as she spoke on the phone, she glanced out the window and observed a plume of smoke rising from the rear of the van. she immediately rushed out and found a small flame in the area of the broken lens. she packed it with snow and went back to her call to the mechanic to arrange a time for the repair and to discuss what just happened. during this conversation she again noticed a plume (much larger and darker) rising from the van. she called the fire department who responded quickly, however the interior of the van was totally destroyed by the fire and subsequent intense heat. her insurance agent has since "written the vehicle off" and is offering $1500.00 (cdn) to settle. fortunately she did not simply attempt to drive straight to her mechanic for the repairs or the consequences could have been much more severe.