Consumer Complaint Detail

ISUZU / VEHICROSS / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005013879 Incident Date: Mar, 27 2005
Consumer's City: FORT WORTH Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Isuzu Technical Center of America, Inc.
Model Name: VEHICROSS Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Visibility:power window devices and controls
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JACCN57X6Y7 Date added to File: May, 23 2021
Date Complaint Received: Mar, 29 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 14 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I own a 2000 isuzu vehicross. a few months ago the power window mechanism on the driver's side had to be replaced due to a failure of the track alignment. this repair cost me over $500.*ak i had been in contact with several hundred vehicross current & previous owners through a website online. i discovered that this particular problem with window failure is rampant with the isuzu vehicross. some of the owners have had multiple failures -- i.e., the windows have been fixed only to fail again, sometimes three or more times. i have contacted isuzu but they deny there is a problem. on the other hand i understand there are official documents by isuzu that do recognize this problem. since there was a limited distribution of this particular model car -- somewhere in the area of 4000 plus over a four year period -- it appears the window failure rate is a high percentage of that total number. i would ask that the department investigate this problem, including investigation of the internal isuzu document mentioned above. if there is, as it appears, a design flaw in the window mechanism, then there are hundreds of vehicross owners who have improperly been charged to repair it, sometimes multiple times, including myself.