| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005013963 | Incident Date: Mar, 30 2005 |
| Consumer's City: CHICAGO | Consumer's State: IL |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: EXPLORER | Model Year: 1997 |
| Vehicle Involved in a Crash: No | Component's Description: Suspension:front:stabilizer bar |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1FMDU34X5VU | Date added to File: May, 23 2021 |
| Date Complaint Received: Mar, 30 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Feb, 12 2000 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: After pulling off the interstate i noticed my 1997 ford explorer was making awful noises and didn't handle well. when i got home i realized the sway bar link had snapped. after looking at your website i saw that the 1997 ford explorer was recalled for sway bar links breaking. after bringing my explorer to the dealership to get the item fixed i was told my vehicle wasn't part of the recall and that they go by vin #'s. so my question is why are only certain 1997 explorers recalled. just because my vehicle's vin # doesn't qualify does that mean that i should loose control on the interstate going 75 mph. only certain color explorers get recalled? maybe only explorers built on wednesdays in 1997 qualify. do i have to crash and die until my vin # qualifies? it will be too late then but maybe my parents can sue ford and get rich. ford already tried to kill me with their firestone tires and now this. i'm glad the nhtsa has the knowledge to know exactly which 1997 explorers had faulty parts, seems like a coincidence that i had the same problem that resulted in a recall for the 1997 explorer but yet i am refused service by ford. could you please tell me how this can happen. i am furious with ford but i guess i should be more angry with the nhtsa since they issue the recalls. please let me know how you determine which lives to save and which ones aren't as important. thanks for your time, joe |