Consumer Complaint Detail

CHRYSLER / LHS / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005014019 Incident Date: Mar, 28 2005
Consumer's City: CLEVELAND Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: LHS Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Structure:frame and members
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2C3HC56G3YH Date added to File: May, 23 2021
Date Complaint Received: Mar, 31 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 17 2004
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: There was a problem with the front end of the car before i bought it, i was told by the dealer that everything was checked and all it needed was a rotate and tire balance.a few months later i take it in to have it checked becuase it has gotten worse. all left turns would make the driver side slam down like i hit a pothole and it made teribble noises going over bumps. a different dealer told me i needed four new tie rods and a rack & pinion. i had those replaced, the tie rods were not under warranty, i also had the ac compressor, transmission service,and transmission cooler lines replaced. the repairs did not make a difference, and the service department tells me oh we should have told you about the other problems,cradle bushings and sway bar links. i knew this service depatment was not worth the troubles so i took the car to my personal mechanic. he found the rear cradle bushings were gone, there was nothing protecting the cradle, the sway bar links were ok. i had new cradle bushings installed but the front is still shakey and the steering has become worse since a new rack & pinion was installed. the car wonders on the freeway, shakes at all speeds and there are stiff spots in my steering. i have the old bushings, not the other parts that were replaced.*ak