Consumer Complaint Detail

BMW / X5 / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005014038 Incident Date: Mar, 03 2005
Consumer's City: WEST CHESTER Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: BMW of North America, LLC
Model Name: X5 Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Steering:linkages:knuckle:spindle:arm
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WBAFA53581L Date added to File: May, 23 2021
Date Complaint Received: Mar, 31 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 29 2000
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I purchased my 2001 bmw x5, new in sept of 2000. i began having problems with it pretty quickly. the most plauging problem was the gas gauge. it took bmw 5 times to finally fix it. 2/26/01 14461 milage, 3/9/01 14512 milage, 5/16/01 18566 miles, 8/29/01 24493 miles, and finally 2/26/02 37268 miles. there were a number of other issues with the car, water pump, lower contro arm (twice), and various other non-essential items. i tried to enact the lemon law, but since the 3rd time on the fuel gauge was at 18500 miles, i was told it didn't apply. now after 4 and a half years, i have 114,000 miles on the car and i was just told that the motor is shot and will have to be replaced at a cost of $11,500. i can't sink that kind of money into a car with that many miles but i can't sell it with a bad motor and i can't make payments on two cars. this car has been one problem after another and bmw has refuesed help me. the only offer they made was to give me $5000.00 off on a new car when i hired a lawyer to try to enact the lemon law, but with the milage i had on the car already i still would have owed them money on the trade-in. there hasn't been one incident. it's just been one thing after another since i bought the car. i have paid bmw over $3600.00 for service and repairs not covered by warranty since i bought the vehicle. now it's going to cost me over $11,000 more to get the car running again. i have all the service records and have always pampered the car. i only used the best gas, never missed any scheduled services. i can't believe bmw is not standing behind their products better than this.*ak