Consumer Complaint Detail

FORD / FORD / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 005014068 Incident Date: Mar, 28 2005
Consumer's City: FULLERTON Consumer's State: CA
Vehicle Transmission Type: MAN Manufacturers Name: Ford Motor Company
Model Name: FORD Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Electrical system:wiring:front underhood
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: 1FMRU1564YL Date added to File: May, 23 2021
Date Complaint Received: Apr, 01 2005 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Upon exiting the grocery story on tuesday march 29, 2005 i found my 2000 ford expedition on fire. fortunately, there was a battalion of firemen shopping at the time & they were able to put out the fire very quickly. because they were the fire captain asked me if i had had the car serviced, in particular the master brake cylinder, as that was obviously the point of origin. i said no. a passerby mentioned the recall (we had only just received a letter in the mail) and after remembering the contents of the letter we received did we realize this faulty part was the cause. we had our car towed to the ford dealer where we bought it and had only gotton the run around since. the fire damage was limited to our vehicle engine compartment as well as left front tire and area between the engine & tire. this was due to the close proximity of the firemen when fire broke out.*ak