Consumer Complaint Detail

FORD / WINDSTAR / 1995

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005014141 Incident Date: Mar, 28 2005
Consumer's City: TAFTVILLE Consumer's State: CT
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: WINDSTAR Model Year: 1995
Vehicle Involved in a Crash: No Component's Description: Suspension:front:springs:coil springs
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Apr, 03 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 09 1995
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 1995 ford windstar - without warning the front end of van dropped slightly. heard scraping and grinding sounds from front right. removed tire and found broken coil spring with sharp point about 1 inch above tire tread. mounted spare tire, drove to dealership. they replaced both front springs under ford "safety improvement campaign". there was no recall in efect for these dangerous defective parts. dealer kept old part. ford is aware of defective springs and notified owners in 2001 about "safety improvement campaign". they should recall and replace all of these dangerous springs regardless of mileage and length of service on the vehicles.*ak