Consumer Complaint Detail
MERCURY / MOUNTAINEER / 2003
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005014152 | Incident Date: Jan, 12 2005 |
| Consumer's City: CANYON COUNTRY | Consumer's State: CA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: MOUNTAINEER | Model Year: 2003 |
| Vehicle Involved in a Crash: No | Component's Description: Electrical system |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 4M2DU66W03U | Date added to File: May, 23 2021 |
| Date Complaint Received: Apr, 03 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Feb, 21 2004 |
| Was Original Owner: Yes | Anti-lock Brakes: No |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: My 2003 mercury mountaineer would stutter and have a jerking motion like it was going to stall and it would do this at any given time. on the 13th of january i was taking my youngest daughter to school and my car started to stutter and then it just stalled on me i had a difficult time starting the car. i then took her to school and i shut the car off to walk her to her classroom and then got back into my car and when i put the key into the ignition and turned the key there was no power my car was dead i had to call the road side assistance number and had to wait an hour for a tow truck. i was told by the dealership that it was the instrument cluster head and it was fixed and i was not given a rental car and i only had this car 11 months. well two weeks later as i was getting ready to make a left turn on a very busy intersection my mountaineer stalled on me once again and all i could do was pray that it would start it took three tries to get it started and i drove it down the block to the dealership once again and made them take the car. well they had my car for another four days and i was told once again it was the instrument cluster head. then in february of 2005 the ford dealership wanted to do a run down of my car to make sure it was fixed but low and behold i have to take my car back on april 5, 2005 for the same stuttering and stalling problem. i feel that this car is a lemon and unsafe for my family.*ak |