Consumer Complaint Detail

ISUZU / VEHICROSS / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005014239 Incident Date: Dec, 31 2004
Consumer's City: FAIRFIELD Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: Isuzu Technical Center of America, Inc.
Model Name: VEHICROSS Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Unknown or other
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JACCN57X5Y7 Date added to File: May, 23 2021
Date Complaint Received: Apr, 04 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 31 2004
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I own a 2000 vehicross by isuzu. i bought it used a few months ago and have 65,000 miles on it. i also owned another 2000 vx that was totaled in an accident. my first one, and this new one has ha the power window mechanism on the driver's side fail, and the passanger side is failing due to a track alignment issue. upon coming in contact with an organization of several hundred vehicross enthusiasts i discovered that this type of window failure is epidemic with this model car. some of the owners have had multiple failures -- i.e., the windows have been fixed only to fail again, sometimes three or four times. i understand isuzu denies there is a problem. on the other hand i understand there are official documents by isuzu that do recognize this problem. since there was a limited distribution of this particular model car -- somewhere in the area of 4000 plus over a four year period -- it appears the window failure rate is a high percentage of that total number. i would ask that the department investigate this problem, including investigation of the internal isuzu document mentioned above. if there is, as it appears, a design flaw in the window mechanism, then there are hundreds of vehicross owners who have improperly been charged to repair it, sometimes multiple times. *ak