Consumer Complaint Detail
VOLKSWAGEN / JETTA / 2003
1 Injured
0 Death
Yes Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005014241 | Incident Date: Apr, 04 2005 |
| Consumer's City: CUMMING | Consumer's State: GA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: JETTA | Model Year: 2003 |
| Vehicle Involved in a Crash: No | Component's Description: Seats:front assembly:seat heater/cooler |
| Vehicle Involved in a Fire: Yes | Persons Injured: 1 |
| Vehicle's VIN#: 3VWSK69M23M | Date added to File: May, 23 2021 |
| Date Complaint Received: Apr, 04 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: Yes | Purchase Date: Oct, 14 2002 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: This morning, 4/5/05, i turned on my heated leather seats in my 2003 jetta gls and in a matter of about a minute, i felt something extremely hot on my leg. i immediately lifted myself up from the seat but it was too late. i looked down and there was a hole burnt into my leather seat, smoke coming from the seat and a burn in my pants...not to mention my skin. what i find disturbing is not that it happened but the fact that i took my car in last thursday and was not told about the problem even though a recall had already been issued. if vw had been proactive, i would not have had this injury and property damage.*ak |