Consumer Complaint Detail

FORD / EXCURSION / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005014255 Incident Date: Apr, 01 2005
Consumer's City: CONCORD Consumer's State: NC
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXCURSION Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Exterior lighting:headlights:switch
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMNU40S1YE Date added to File: May, 23 2021
Date Complaint Received: Apr, 04 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 06 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 10 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Button which turns on headlights broke off of switch. i found that there was a recall for 2000 excursions for this particular defect but when i went to the dealership and later called ford they claimed that my vehicle was not included in the recall. they insist that i have to buy the $85 headlight assembly just to get the $5 knob. i am currently using a pair of needlenose pliers to turn headlights on and off which is unsafe when driving.*ak