Consumer Complaint Detail

TOYOTA / MATRIX / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005014277 Incident Date: Mar, 25 2005
Consumer's City: HERNDON Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: MATRIX Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Apr, 04 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 04 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My 2004 toyota matrix has expereinced sudden acceleration while my foot was on the brake several times since i have purchased it; i have always been able to stop the car from moving forward by further depressing the brake. but on saturday march 26 while at a stop sign, the sudden acceleration happened again and i was unable to immediately stop my car from lurching forward. it moved several inces into oncoming (perpendicular) traffic before i finally threw it into park and pulled the emergency brake to stop it. no accident occurred but it came close, and i had my toddler in the back seat, so i consider this a serious matter. i took it to my dealership (ourisman toyota in chantilly, va) that monday, and they kept it for two days. they ran all diagnostic tests possible and found no problem. nothing was fixed because no test showed a problem but i am scared to drive my car -- the sudden acceleration happens only randomly and cannot be predicted. i drive with only one foot so this is not a case of two-footed driving and accidentaally stepping on the accelerator. in each case my foot was off the accelerator and on the brake. *ak