Consumer Complaint Detail
PONTIAC / GRAND PRIX / 2004
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005014552 | Incident Date: Apr, 06 2005 |
| Consumer's City: FREDERICK | Consumer's State: MD |
| Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
| Model Name: GRAND PRIX | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Steering |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 23 2021 |
| Date Complaint Received: Apr, 07 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Nov, 11 2003 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Lost control of steering. since reaching about 20000 miles on my 2004 grand prix, i noticed a ?clicking? noise when i turned the wheel left or right. it was especially noticeable at low speed, e.g. in a parking lot. i took the car to the dealership and was told that they tightened the steering and that gm was aware and that?s what they were supposed to do and that it was safe to drive. i was not told that i should continue to bring it in. the noise diminished for several days and then returned. it has been making that noise now for several months. yesterday, i was traveling on the highway and turned off at an exit ramp. as i slowed down to turn onto the ramp the steering locked to the right and the car spun around in circles until it finally came to a stop. it seemed as through the accelerator and the brakes were not working effectively. the car shut off. i restarted the car and drove 2 miles to the dealership where it was purchased. i was told that the shaft was replaced and the car is fine. i was also told that the shaft probably wouldn?t have caused the car to spin like that?that it was driver error.*ak |