Consumer Complaint Detail
VOLKSWAGEN / PASSAT / 2004

0 Injured

0 Death

No Fire
Components - Details | |
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NHTSA Complaint Number: 005014643 | Incident Date: Mar, 04 2005 |
Consumer's City: NEW CARROLLTON | Consumer's State: MD |
Vehicle Transmission Type: MAN | Manufacturers Name: Volkswagen Group of America, Inc. |
Model Name: PASSAT | Model Year: 2004 |
Vehicle Involved in a Crash: No | Component's Description: Service brakes, hydraulic:foundation components:disc:pads |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: WVWMD63B64P | Date added to File: May, 23 2021 |
Date Complaint Received: Apr, 09 2005 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: Feb, 21 2002 |
Was Original Owner: Yes | Anti-lock Brakes: Yes |
Number of Cylinders: 4 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: At the 20000 maintenance inspection there was no observation done by the dealer. at about 22k the brake problem warning light came on and then off. i took the car at the dealer and they found that the back brake pads are almost completely worn off and they need to be replaced and the brake fluid needs to be flushed. the estimated cost was more than 350$. i asked them to give me an explanation on how the brakes got worn in the 2k between the 20k and 22k since they did not tell us anything about any brakes being worn at the 20 maintenance inspection. they had no answer on this. i finally decided to replace the back brake pads because the car was shaking on braking and i felt unsafe driving it. i did not trust the dealer any more so i decided to take the car to a third party shop i trusted, and i had to pay 138$ to replace the back brake pads.*ak |