Consumer Complaint Detail

DODGE / DURANGO / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005014652 Incident Date: Jan, 31 2005
Consumer's City: PALESTINE Consumer's State: IL
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: DURANGO Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Suspension:front:control arm:upper ball joint
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Apr, 10 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 1998-1999 dodge durango owners are you mad !! i am ! why were we left out of the daimler-chrystler ball joint recall ? according to my mechanic it is the same part as used in the 2000-2005. mine are rusted through and were almost broken. *ak when i took my suv to the shop. now it is going to cost me $1000 to fix it. don't we deserve the same rights of consumer protection as the 2000-2005 owners. i called the terry wiseman's deealship of robinson,illinois. at first the service dept. put me on hold for 15 mins. i hung up and called again and gave the receptionist my phone number, info, and ask for them to call me with an estimate. i recieved no call. i called again the next day the receptionist put me through to barry in the service department. he took my info. about 9:00 am called back at 11:00 am to ask if it was a 4x4 that was three days ago still no estimate or phone call. so i got an estimate from my mechanic. please check out these sites and complain about the refusal to repair are 1998-1999 dodge durango ball joints: www.lawyerandsettlements.com/case/daimler2 www.daimlerchrysler.com or email: durangolitigation@millerfaucher.com let them know we want to be reemburse for the cost of repairing daimler-chrysler's mistake !!