Consumer Complaint Detail

PLYMOUTH / NEON / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005014712 Incident Date: Mar, 14 2005
Consumer's City: LANCASTER Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: NEON Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1P3ES46C2YD Date added to File: May, 23 2021
Date Complaint Received: Apr, 10 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 06 2003
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Head gasket failure at 40,000 miles. vehicle only driven 6000 miles by first owner (my grandfather) and is now at 40,000 with my mother as current owner, with a blown head gasket. all maintenence performed as mandated by daimlerchrysler by both owners. vehicles now has oil leak, resulting from this defect. repair cost estimated at approximately $1000 by ase-certified kumler automotive in lancaster, oh. mechanic stated that original dodge/plymouth neon head gaskets (genuine daimlerchrysler parts) are made poorly and often fail on 1995-2000 neons. as the first generation of neon vehicles used the same part, this defect has existed since 1995. as a result of such, daimlerchrysler has worded the warranty statement in such a manner to avoid correcting being required to correct this defect under warranty.*ak